Refund policy

Returns & Exchanges

At HandmadebyRaine, all products are digital downloads delivered instantly after purchase.

Because of the nature of digital products, all sales are final and no returns, exchanges, or cancellations can be accepted once the files have been downloaded or accessed.

If you experience any problems with your download, receive the wrong file, or have questions about a pattern, please contact me and I’ll be happy to help.

I want every customer to enjoy their crochet experience and will always do my best to assist with pattern support and download issues.